Bonus Terms and Conditions
These Bonus Terms and Conditions apply to promotional offers made available through Pistolo at pistolofficial.com. They explain the general rules governing deposit bonuses, free spins, reload offers, cashback promotions, sportsbook rewards and other promotional benefits.
Individual promotions may contain additional or different conditions. Where a specific promotion page sets out requirements that differ from these general Bonus Terms, the conditions displayed for that particular offer will apply.
General Bonus Eligibility
Pistolo promotions are available only to players who meet the eligibility requirements stated for the relevant offer. Eligibility may depend on account status, country of residence, deposit history, selected payment method, currency or previous participation in promotions.
- Players must meet the applicable minimum legal gambling age.
- A valid Pistolo account is required to receive promotional rewards.
- Some promotions are limited to newly registered customers.
- Other offers may be available only to existing or selected players.
- Minimum deposit requirements may apply.
- Some promotions require an opt-in before a qualifying deposit or wager is made.
- Only one account per player may be used to participate in promotional offers.
Pistolo may request identity or account verification before promotional funds or related winnings are released.
Welcome Bonuses
Welcome promotions are generally intended for customers making one or more of their first qualifying real-money deposits. The exact number of eligible deposits, bonus percentage, maximum reward and minimum deposit are shown on the corresponding promotion page.
A first-deposit offer may cease to be available if the qualifying deposit is used before the promotion is claimed or activated where activation is required.
Players who have already made a real-money deposit may not qualify for offers specifically limited to new depositors.
Deposit Bonus Calculation
Deposit bonuses are normally calculated as a percentage of the qualifying deposit up to a specified maximum amount.
For example, a 100% deposit match on a qualifying deposit of 100 AUD would provide a 100 AUD promotional bonus, provided the promotion allows that amount.
A maximum bonus limit applies even if the player’s deposit is large enough to generate a higher percentage-based reward.
Minimum Deposits
Each promotion may specify a minimum qualifying deposit. Deposits below that amount will not qualify for the promotional reward.
Different thresholds can apply to different parts of the same promotion. For example, one deposit amount may qualify for a matched bonus while a higher deposit may be necessary to receive additional free spins.
Bonus Activation
Some Pistolo bonuses are activated automatically after a qualifying transaction, while others must be selected manually through the player’s bonus or promotions section.
Where an opt-in is required, players should activate the promotion before completing the qualifying deposit unless the individual offer states otherwise.
Using deposited funds before the required bonus activation may result in the promotion becoming unavailable.
Wagering Requirements
Most casino bonuses must be wagered before eligible promotional funds can be transferred to the real-money balance or withdrawn.
The applicable rollover varies by promotion. Certain Pistolo casino offers use a 35x wagering requirement, while other promotions, including some crypto offers, may apply a different multiplier.
Where wagering applies to both the deposit and bonus, the calculation is generally expressed as:
(Qualifying Deposit + Bonus) × Applicable Wagering Multiplier
If an individual promotion states that wagering applies only to the bonus amount or uses another calculation method, that promotion-specific rule takes priority.
Free Spins and Free Spin Winnings
Promotional free spins may be awarded together with a deposit bonus or as a separate offer. The selected game, spin value, number of spins and release schedule depend on the individual promotion.
Free spins may be issued immediately, in daily batches or according to another schedule described in the offer.
- Free spins may expire if they are not claimed or used within the specified period.
- Promotional spins may be restricted to a particular slot.
- The value of each free spin may be fixed by the promotion.
- Free spins cannot normally be exchanged for cash unless the promotion specifically allows it.
- Winnings generated from promotional free spins may carry wagering requirements.
Several Pistolo promotions described on the website apply a 40x wagering requirement to winnings generated from free spins. Players should confirm the exact requirement on the relevant promotion page before using the spins.
Bonus Validity and Expiration
Promotional funds must be used and the applicable wagering completed within the period stated for the relevant bonus.
Some Pistolo casino promotions provide up to 10 days from activation to complete wagering, while other offers may use a different validity period.
If the applicable requirements are not completed before the deadline, the remaining bonus balance and promotional winnings may expire or be removed from the account.
Maximum Bet With an Active Bonus
Promotions may impose a maximum permitted wager while bonus funds are active. The applicable limit is shown in the conditions of the individual offer.
For a number of Pistolo casino promotions, the stated maximum bet is 160 AUD or 100 EUR. Certain cryptocurrency promotions may also specify a corresponding USDT limit.
Players are responsible for remaining within the applicable maximum bet until the bonus has been completed or cancelled. Exceeding the permitted limit may result in promotional funds or associated winnings being removed.
Game Contribution
Not all casino games contribute equally toward bonus wagering requirements.
Depending on the promotion and game category:
- Some games may contribute 100% toward wagering.
- Some games may contribute at a reduced percentage.
- Certain games may make no contribution at all.
- Specific titles may be excluded from promotional play.
Players should check the applicable game contribution rules before attempting to complete a wagering requirement.
Excluded Games and Betting Activity
Pistolo may exclude certain casino games, bet types or wagering patterns from promotional qualification or rollover calculations.
Where a sportsbook promotion is involved, qualifying odds, bet types and contribution limits may also apply. Cashed-out wagers, void bets, free bets or other excluded bet types may not count toward the required turnover where stated in the relevant promotion.
Payment Method Restrictions
Some Pistolo promotions exclude certain payment methods from qualification.
For example, individual promotions may specify that deposits made through Skrill or Neteller do not qualify. Such exclusions apply only where they are stated in the conditions of the relevant offer.
Players should confirm payment eligibility before completing a deposit intended to activate a promotion.
Withdrawals While a Bonus Is Active
A withdrawal request may affect an active or pending bonus.
Depending on the promotion, requesting a withdrawal before claiming a bonus or while promotional funds remain active may result in the bonus being cancelled together with related promotional winnings.
Players should complete the applicable wagering requirements before requesting a withdrawal unless the individual offer explicitly provides otherwise.
Bonus Balance and Real-Money Balance
Promotional funds may be maintained separately from the player’s real-money balance while wagering requirements remain outstanding.
Completion of a wagering requirement does not necessarily mean that every amount displayed in the bonus balance will be transferred to the real-money balance. Some offers may include maximum conversion or maximum release limits.
Maximum Bonus Release
Certain Pistolo promotions place a maximum limit on the amount that can be converted from promotional funds into the real-money balance.
For example, some offers may limit the maximum amount released from a casino bonus to a multiple of the original bonus amount. Free-spin winnings may also have separate maximum conversion limits.
Any such restriction will be stated in the corresponding promotion terms and should be checked before activation.
Cashback Promotions
Cashback may be calculated from qualifying losses during a specified promotional period. The applicable cashback percentage, maximum amount, calculation method and qualifying game categories depend on the offer.
Cashback promotions may require an opt-in and can also be linked to the player’s VIP level or account status.
Amounts returned through cashback may be subject to separate wagering or withdrawal conditions where stated in the promotion.
Reload Promotions
Reload bonuses are intended for eligible existing players making qualifying deposits after the initial welcome period.
Reload promotions may be available only on selected days or within defined weekly periods. Where an offer specifies that only the first qualifying deposit during the promotional period is eligible, subsequent deposits will not generate another reward.
Sportsbook Promotions
Sports betting bonuses may operate differently from casino promotions and may require qualifying wagers before or after the bonus is credited.
Individual sportsbook offers can specify:
- Minimum qualifying deposit
- Minimum betting odds
- Required deposit turnover
- Single or accumulator requirements
- Maximum contribution per wager
- Excluded sports or bet types
- Time limits for completing wagering
The relevant sportsbook promotion page should always be reviewed before placing qualifying bets.
Cryptocurrency Promotions
Some Pistolo bonuses are reserved for qualifying cryptocurrency deposits. These offers may support selected digital assets and can have different minimum deposits, maximum rewards, wagering multipliers and bet limits from standard casino promotions.
The value of cryptocurrency deposits may be represented in USDT or another supported account currency for promotional purposes.
One Active Promotion at a Time
Unless an individual offer specifically states otherwise, Pistolo promotions cannot be combined with another active casino bonus.
Activating another bonus while an existing promotion is still active may cancel the current bonus and remove associated promotional winnings.
Players should complete or cancel an active bonus before attempting to claim another incompatible offer.
Bonus Cancellation
Where supported, an active Pistolo bonus may be cancelled through the player’s account or by contacting customer support.
Cancelling a promotion may result in the removal of the remaining promotional balance and any winnings connected with that bonus.
Once cancelled, a promotion may not be restored.
Promotional Abuse and Irregular Activity
Pistolo promotions are intended for genuine individual play. Promotional rewards must not be used in a manner designed to exploit technical errors, guarantee profit regardless of game outcome or circumvent the normal requirements of an offer.
Activity that may be reviewed includes:
- Use of multiple accounts to obtain the same promotion
- Coordinated wagering between accounts
- Artificially reducing risk solely to complete promotional turnover
- Exploiting software, pricing or promotional errors
- Attempting to bypass maximum bet restrictions
- Using prohibited payment arrangements or account information
Where promotional misuse is reasonably identified, Pistolo may cancel the relevant bonus, remove promotional winnings or restrict further participation in promotions in accordance with the applicable account terms.
Duplicate and Multiple Accounts
Promotions are intended for eligible individual account holders. Creating additional accounts for the purpose of claiming the same welcome or promotional offer more than once is not permitted.
Related accounts may be reviewed where there is reasonable evidence of duplicate registration or coordinated promotional use.
Verification Requirements
Pistolo may request identity, payment or account verification before processing bonus-related withdrawals or releasing promotional funds.
Failure to provide requested verification information may delay access to promotional winnings or prevent completion of a withdrawal until the required checks have been completed.
Technical Errors
If a promotion is displayed incorrectly because of a technical, pricing or configuration error, Pistolo may correct the affected bonus conditions or promotional balance.
Players should contact support if a bonus value, wagering requirement or promotional reward appears inconsistent with the terms displayed for the offer.
Changes to Promotions
Pistolo may introduce, modify, suspend or discontinue promotional offers where permitted by the applicable terms.
Changes may affect future participation, qualifying periods, reward values or other promotional conditions. Where appropriate, updated rules will be displayed on pistolofficial.com or within the relevant promotion section.
Responsibility for Reviewing Bonus Terms
Before activating a promotion, players are responsible for reviewing its individual requirements, including wagering conditions, minimum deposits, maximum bets, expiry periods, eligible games and payment restrictions.
Activating or using a promotional reward indicates acceptance of the conditions applicable to that offer.
Contact Pistolo Support
If a bonus is not credited correctly or if clarification is required regarding eligibility, wagering or promotional conditions, players can contact Pistolo customer support.
Email: [email protected]
When contacting support about a promotion, players should provide the relevant account details, promotion name and information about the qualifying transaction so that the request can be reviewed.
